edmon software development
ERP System Overview
We designed and developed a fully customised ERP system to replace multiple disconnected tools and streamline the entire business operation into one central platform. The goal was simple: remove manual processes, eliminate data duplication, and give the business complete visibility and control from enquiry through to production and delivery.
What the System Does
Order & Sales Management
- Centralised order processing from enquiry to completion
- Accurate, rule based pricing (including complex product variations)
- Quote to order conversion with full tracking
Product & Pricing Engine
- Dynamic pricing lists (AUD and USD supported)
- Custom rules for different customer types and scenarios
- Integration with existing pricing structures (replacing BUZ style workflows)
Manufacturing & Workflow
- Job tracking from order through to production
- Bill of materials (BOM) handling
- Workflow stages with status tracking and accountability
Customer & Account Management
- Full customer database with history
- Dealer and retailer management
- Role based access for different user types
Inventory & Dispatch
- Stock tracking and allocation
- Dispatch management and order fulfilment
- Visibility across the entire supply chain
Admin & Reporting
- Real time dashboards
- Business performance insights
- Centralised control over all operations
Project Overview
We partnered with a growing Australian manufacturing business that had outgrown its existing systems. They were relying on a mix of outdated tools, manual processes, and disconnected software, which was slowing operations and limiting growth.
Our goal was to design and build a fully customised ERP system that would centralise their operations and create a scalable foundation for the future.
The Challenge
The business was facing several operational bottlenecks:
- Multiple systems being used across sales, pricing, and production
- Heavy reliance on manual data entry and spreadsheets
- Complex pricing structures that were difficult to manage accurately
- Limited visibility across orders, production, and inventory
- Inefficiencies causing delays and increased risk of errors
As the business grew, these issues were becoming more pronounced and impacting both productivity and customer experience.
The Solution
We developed a fully custom ERP system tailored specifically to their workflows and industry requirements.
The system brought all core functions into one platform:
- Order Management
End to end tracking from quote through to completion - Advanced Pricing Engine
Rule based pricing supporting complex product configurations - Manufacturing Workflow
Job tracking, production stages, and bill of materials management - Customer & Dealer Management
Centralised database with role based access - Inventory & Dispatch
Real time stock tracking and fulfilment management - Reporting & Dashboards
Clear visibility across all areas of the business
The Approach
- Delivered in structured milestones to ensure steady progress
- Focused on high impact features first using an 80 20 approach
- Worked closely with the client to map real world workflows
- Built with flexibility to allow future expansion
Key Takeaway
By replacing multiple disconnected systems with one tailored ERP solution, the business moved from reactive operations to a streamlined, scalable, and efficient workflow.